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In the event that you are not satisfied with one of our products, you may request a refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. Please e-mail us to issue such request and be sure to indicate the reason for your dissatisfaction. If a refund is requested, a credit will be issued and will appear on your billing statement. If a replacement is requested, your request will be processed immediately and a replacement will be sent.

If you have any questions regarding your order, please feel free to contact our customer service team using e-mail, addressed to info@thebluechair.com. You may also use the customer service link(s) included in the confirmation emails you received from us.